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by M Bliemel; K Hassanein ArticleLanguage: English Publication: E SERVICE JOURNAL, 5, no. 2, (2007): 53-84
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by Elsevier Science (Firm); ScienceDirect (Online service); Website : Bibliographic data : Updating website  Continually Updated Resource  Computer File Language: English Publisher: New York, N.Y. : ScienceDirect, Elsevier Science
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